Step 1 Research:
https://ielts.idp.com/about/test-day/reschedule-cancel-ielts
Note: You may need either a medical certificate from an MBBS doctor or other supporting documents, such as proof of a sudden emergency or death, to submit to them.
Step 2 Email:
ielts.india@idp.com
Subject: Request for Postponement of IELTS Test
Dear Sir or Madam,
I hope this email finds you well. I am writing to kindly request the postponement of my IELTS test, which is currently scheduled for [Current Test Date]. Due to unforeseen circumstances, I am unable to attend the test on this date.
Below are my details for your reference:
Full Name: [Your Full Name]
Passport Number: [Your Passport Number]
Test Date: [Current Test Date]
IELTS Registration Number: [Your IELTS Registration Number]
I would appreciate your assistance in rescheduling my test to a later date. Please let me know the available dates and any further steps I need to take to complete this process.
Thank you for your understanding and assistance. I look forward to your response.
Kind regards,
[Your Full Name]
[Contact Information]
OR
Subject: Request for Cancellation of IELTS Test
Dear Sir or Madam,
I hope this message finds you well. I am writing to formally request the cancellation of my IELTS test, which is currently scheduled for [Current Test Date]. Due to personal reasons, I am unable to proceed with the test as planned.
Below are my details for your reference: Full Name: [Your Full Name]
Passport Number: [Your Passport Number]
Test Date: [Current Test Date]
IELTS Registration Number: [Your IELTS Registration Number]
Please let me know if there are any further steps I need to take to finalize this cancellation and if a refund or other options are available.
Thank you for your understanding and prompt attention to this matter.
Kind regards,
[Your Full Name]
[Contact Information]
Step 3 Website Portal:
Postpone it through their IDP Portal after logging in using your ID Password.
Step 4 Website AI:
Verify on their Chatbot, which is available on their website.
Step 5:
Once you receive confirmation, call them and confirm once again and ask for the updated information.
The helpline number for IDP India is 1800-102-4544 (Check online for the updated number in case this doesn’t work). This number is available for assistance related to IELTS and other services provided by IDP.